Do Not Sell or Share My Personal Information
Do Not Sell or Share My Personal Information
At Gloves Gears, we respect your privacy and are committed to being transparent about how customer information is collected, used, and shared. This page explains how customers may submit a request related to the sale or sharing of personal information.
Gloves Gears is operated by J-Z Convenient LLC, located at 13624 Kingsman Rd, Woodbridge, Virginia 22193, United States .
1. Our Privacy Commitment
We do not sell personal information in the traditional sense. We do not provide customer names, phone numbers, email addresses, shipping addresses, or payment information to third parties in exchange for money.
However, some privacy laws may define certain types of advertising, analytics, cookies, pixels, or marketing technology as “sharing” personal information. For this reason, we provide this page so customers can contact us and request information about their privacy choices.
2. What Personal Information May Be Collected
When you visit our website, place an order, contact support, or interact with our store, we may collect certain information needed to operate our business and provide customer service.
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related details processed by secure payment providers
- Device information
- IP address
- Website activity
- Cookies and similar tracking data
- Customer support messages
3. How We Use Customer Information
We use customer information for normal business and service purposes, including:
- Processing and fulfilling orders
- Sending order confirmations
- Providing shipping and tracking updates
- Responding to customer support questions
- Handling returns, refunds, and exchanges
- Improving our website and customer experience
- Preventing fraud and unauthorized transactions
- Complying with legal, tax, and business requirements
- Measuring website and marketing performance
4. Sharing Information With Service Providers
We may share limited information with trusted service providers only when needed to operate our store and complete customer orders.
These service providers may include:
- Payment processors
- Shipping carriers
- Fulfillment partners
- Email service providers
- Website hosting and ecommerce platforms
- Fraud prevention services
- Analytics and advertising tools
- Customer support tools
We share only the information needed for these services to operate.
5. Cookies, Advertising, and Analytics
Our website may use cookies, pixels, analytics tools, and advertising technologies to understand website activity, improve customer experience, remember cart details, measure marketing performance, and provide relevant advertising.
Some privacy laws may consider certain advertising or analytics activities as “sharing” personal information. If you want to request more information or opt out where applicable, you can contact us using the details listed below.
6. Your Privacy Choices
Depending on your location, you may have the right to request:
- Access to personal information we may have about you
- Correction of inaccurate personal information
- Deletion of certain personal information
- Information about how your data is collected and used
- Opt-out of certain sale or sharing activities where applicable
- Opt-out of marketing emails
7. How to Submit a Privacy Request
To submit a privacy request, please contact us using one of the methods below:
Email: support@glovesgears.com
Phone: +1 832-252-1341
Please include the following details so we can review your request:
- Your full name
- Your email address
- Your phone number, if applicable
- Your order number, if your request is related to an order
- The type of privacy request you want to submit
8. Verification of Requests
For security reasons, we may need to verify your identity before processing certain privacy requests. This helps protect customer information and prevents unauthorized access to personal data.
We may ask you to confirm your email address, order number, phone number, or other information related to your customer account or order history.
9. Authorized Agents
If permitted by applicable law, you may use an authorized agent to submit a privacy request on your behalf. We may require proof that the person or organization is authorized to act for you.
10. Marketing Email Opt-Out
If you subscribed to marketing emails from Gloves Gears, you can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at support@glovesgears.com.
Even if you unsubscribe from marketing emails, we may still send you important order-related messages such as order confirmations, shipping updates, return updates, or customer service replies.
11. Response Time
We will review privacy requests and respond within a reasonable time according to applicable privacy laws and business requirements.
Some requests may take longer if additional verification is needed or if the request involves order records, payment records, shipping details, or legal retention requirements.
12. Information We May Need to Keep
In some cases, we may not be able to delete all information immediately. For example, we may need to keep certain records for legal, tax, fraud prevention, dispute resolution, accounting, security, or order fulfillment purposes.
13. No Discrimination
We will not discriminate against customers for exercising applicable privacy rights. This means we will not deny service, charge different prices, or provide a different level of service simply because a customer submits a valid privacy request.
14. Related Privacy Policy
For more information about how we collect, use, store, and protect customer information, please review our Privacy Policy.
15. Contact Information
If you have questions about this page or want to submit a privacy request, please contact us:
Gloves Gears
Operated by J-Z Convenient LLC
13624 Kingsman Rd, Woodbridge, Virginia 22193, United States
Email: support@glovesgears.com
Phone: +1 832-252-1341
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM EST