Shipping policy

Shipping Policy

Thank you for shopping with Gloves Gears. We are committed to providing a clear, reliable, and transparent shipping experience.

Gloves Gears is operated by J-Z Convenient LLC, located at:

13624 Kingsman Rd
Woodbridge, Virginia 22193
United States

Please review the following shipping information before placing your order.

1. Shipping Destination

Gloves Gears currently ships orders within the United States.

We deliver to eligible residential and commercial addresses throughout the United States.

Customers are responsible for providing a complete and accurate shipping address during checkout.

2. Free Shipping Over $100

We offer FREE Standard Shipping on U.S. orders over $100.

For orders under $100, any applicable shipping charge will be clearly displayed at checkout before payment is completed.

There are no hidden shipping charges. You will always be able to review your complete order total before placing your order.

3. Order Processing Time

After your order is placed and payment is successfully confirmed, it enters our processing and fulfillment system.

Processing may include:

  • Order verification

  • Product preparation

  • Quality inspection

  • Packing

  • Shipping arrangement

Our standard processing time is:

1–4 business days

Business days are Monday through Friday, excluding U.S. public holidays.

Orders placed during weekends or public holidays will begin processing on the next business day.

4. Manufacturing & Fulfillment

Gloves Gears specializes in boxing gloves and related boxing equipment.

Some of our boxing gloves are manufactured through our production and supply network in Pakistan and are carefully inspected before being prepared for delivery to customers in the United States.

We disclose this fulfillment process so customers have a clear understanding of how their order is prepared and delivered.

5. Estimated Delivery Time

After your order has been processed and shipped, estimated standard delivery within the United States is:

5–8 business days after shipment

Including order processing, the estimated total timeframe from placing your order to receiving it is approximately:

6–12 business days

Estimated Timeline

  • Processing: 1–4 business days

  • Shipping Transit: 5–8 business days

  • Estimated Total Delivery: 6–12 business days

These delivery times are estimates and are not guaranteed.

Delivery may occasionally take longer because of circumstances outside our reasonable control, including:

  • Carrier delays

  • Severe weather

  • Public holidays

  • High order volumes

  • Transportation disruptions

  • Address problems

  • Customs or logistics processing where applicable

6. Shipping Carriers

Depending on your destination, package size, and fulfillment requirements, orders may be delivered using trusted shipping and logistics carriers.

These may include:

  • USPS

  • UPS

  • FedEx

  • Other approved logistics partners where necessary

The carrier assigned to your shipment may be shown in your shipping confirmation or tracking information.

7. Order Confirmation

After successfully placing an order, you will receive an order confirmation email containing your purchase details.

Please review your confirmation carefully.

If you notice incorrect information, contact us as soon as possible.

If you do not see your confirmation email, please check your spam or junk folder before contacting customer support.

8. Shipping Confirmation & Tracking

Once your order has been dispatched, we will send a shipping confirmation email with tracking information when available.

Tracking information may require up to 24–48 hours to become active after the shipment has been handed over to the carrier.

If your tracking number does not immediately show movement, please allow additional time for the carrier's tracking system to update.

9. Tracking Your Order

You can monitor your shipment using the tracking information provided in your shipping confirmation email.

If your tracking information has not updated for more than 5 business days, please contact us and provide your order number.

Our support team will review the shipment and, when appropriate, contact the carrier or logistics provider for additional information.

10. Shipping Address

Please carefully review your shipping information before completing checkout.

Make sure the following information is accurate:

  • Full name

  • Street address

  • Apartment, suite, or unit number

  • City

  • State

  • ZIP code

  • Phone number

  • Email address

Gloves Gears cannot be held responsible for delivery problems caused by incorrect or incomplete shipping information submitted by the customer.

If you notice an address error after placing an order, contact us immediately at:

Email: support@glovesgears.com
Phone: +1 832-252-1341

We will make reasonable efforts to update your information; however, address changes cannot be guaranteed once an order has entered fulfillment or has already shipped.

11. Delayed Shipments

Although we aim to deliver every order within the estimated timeframe, occasional delays may occur.

Possible causes include:

  • Carrier disruptions

  • Severe weather

  • Holidays

  • High shipping volume

  • Transportation delays

  • Customs or logistics processing

  • Incorrect or incomplete address information

If your order has exceeded its estimated delivery window, please contact our support team so we can review the shipment status.

12. Lost or Missing Packages

If tracking indicates that your package has been delivered but you cannot locate it, please:

  1. Check around your property and any secure delivery areas.

  2. Check your mailbox, front desk, reception, or building office.

  3. Ask household members or neighbors whether they accepted the package.

  4. Allow up to 24 hours, as some carriers occasionally mark packages as delivered shortly before final delivery.

  5. Contact the shipping carrier using your tracking number.

If you still cannot locate your package, contact:

support@glovesgears.com

Please include your order number and tracking information.

We will assist with reviewing the shipment and determining the appropriate next steps.

Gloves Gears is not responsible for packages lost or stolen after confirmed delivery to the shipping address provided by the customer, but we will make reasonable efforts to assist with a carrier investigation.

13. Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please notify us within 7 days of delivery.

Please provide:

  • Your order number

  • Clear photographs of the product

  • Photographs of the shipping packaging

  • A brief description of the issue

Once the issue has been reviewed and approved, we may provide an appropriate resolution such as:

  • Replacement

  • Refund

  • Return instructions

For confirmed shipping damage or incorrect products caused by us, customers will not be responsible for approved return shipping costs.

14. Order Changes & Cancellations

If you need to modify or cancel an order, please contact us as quickly as possible.

We will make reasonable efforts to accommodate your request before the order enters fulfillment.

However, once an order has been:

  • Processed

  • Prepared

  • Manufactured or customized where applicable

  • Packed

  • Shipped

we may no longer be able to modify or cancel it.

Once an order has shipped, our standard Return & Refund Policy will apply.

15. Refused or Undeliverable Packages

If a customer refuses delivery or a package cannot be delivered because of an incorrect address, failure to receive the shipment, or another customer-related issue, the shipment may be returned to us or our logistics provider.

Where applicable, reasonable return shipping charges, carrier fees, or reshipping costs may be deducted from the refund.

16. Product Availability

Availability may vary depending on inventory and manufacturing capacity.

In the uncommon event that a product becomes unavailable after an order has been placed, we will contact you and provide appropriate options, which may include:

  • Waiting for restock or production

  • Selecting an alternative product

  • Receiving a refund

We will not substitute an unavailable product without your approval.

17. Peak Season & Unexpected Delays

During high-volume periods such as:

  • Black Friday

  • Cyber Monday

  • Christmas

  • New Year

  • Major sales events

  • U.S. public holidays

shipping carriers may experience increased demand.

Orders may therefore require additional processing or transit time.

We will make reasonable efforts to communicate significant known delays whenever possible.

18. Contact Information

If you have questions regarding shipping, tracking, delivery, or your order status, please contact us:

Gloves Gears
Operated by J-Z Convenient LLC

Address:
13624 Kingsman Rd
Woodbridge, Virginia 22193
United States

Email: support@glovesgears.com

Phone: +1 832-252-1341

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM EST

Preferred Contact Method: Email

We aim to respond to customer inquiries within 1 business day.

Helpful Links

This Shipping Policy may be updated periodically. Any updates will be published on this page.

Gloves Gears
Built for training. Made for fighters.